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Sensory Experience


Do you care for a child with special needs?

We are committed to ensuring all children with specific needs are catered for at Elf Town Galway.

Q. What is a sensory-friendly experience?

A.  A “sensory-friendly” or spectrum inclusive performance is a production that caters to individuals with sensory needs such as people on the autism spectrum, or with anxiety or other cognitive and physical disabilities. The experience is modified to allow for more audience movement, staff and actors are trained to accommodate the needs of the sensory friendly visitors and it is a judgment-free zone!

Q. When and where are these performances taking place?

When: The sensory-friendly experiences this year at Elf Town are:

Friday 6th December beginning at 1pm
Saturday 14th December beginning at 8.30am

Where: Elf town is located in the Galway Racecourse, Ballybrit

Q. How can I get tickets?

A. You can purchase tickets upon arrival to Elf Town, the ticket desk is located at the main entrance. To make a reservation email info@elftowngalway.com

Please let us know –

  • what date you will be visiting Elf Town
  • how many tickets you want to reserve
  • any special needs or requests you may have

Q. How much are tickets?

Child price – €29.95
Under 2 years – €9.95
Adult price – €14.95
Adult Carer’s Ticket – €6.50*
 *50% reduction for Carer’s accompanying a child with special needs
 Q. Who should attend this performance?

A. The sensory-friendly performance is designed for children and adults with sensory input disorders, autism, or other developmental, cognitive and physical disabilities and their families and caretakers. We promise a judgment-free, fun experience for the entire family. An adult must accompany all children. We encourage caretakers and family members of children with special needs to attend.

Q. Can people without autism or cognitive and physical disabilities attend this performance?

A. This performance is designed for people with sensory-input challenges and their families. Not only will the production be slightly changed to fit their needs, but also the environment will be different. The lights will be soft and gentle, no flashing or intermittent settings. We want to ensure all visitors and families enjoy a relaxed, judgment-free experience at Elf town.

Q. What changes will you be making to the production?

A. No loud music or abrupt sound effects with a reduced level of general noise. The script will be adjusted to accommodate sensitive ears and eyes.

Q. Can I bring edibles, fidget toys, headphones or other items that help my child/family member stay calm?

A. Of course! We encourage you to bring any items that might make the experience more comfortable and enjoyable.

Q. My family member/client is in a wheelchair. Can you accommodate us?

A. Yes, Elf Town Galway is wheelchair accessible. Please inform the box office of any mobility issues when reserving tickets.

Q. Are service animals allowed into Elf Town?

A. Yes we allow service animals into Elf Town.

Q. If my family member/client is not able to stay for the entire journey, will we be able to leave the building?

A. Yes, if the patron decides they cannot remain for the whole experience, they can absolutely leave Elf town early. Staff will be on hand to assist where necessary.

Q. My family member/client is deaf or hard-of-hearing. Will there be ASL interpreters at this performance?

A. Unfortunately, Elf Town Galway will not have an ASL interpreter.

Q. Who can I contact about the sensory-friendly performance?

A. If you have any questions or queries email us info@elftowngalway.com

Department of Elf Resources – Elf Town Galway

Sensory Experience2019-04-27T15:48:00+01:00

Meet Elfie Mc Skrinchy at Elf Town!


A magical interactive family Christmas Adventure!

Santa, Mrs Claus and all the Elves are super busy at the moment, making sure every little detail is perfect for all the children visiting Elf Town this year. But they need some help with “Elfie Mc Skrinchy”, who just can’t seem to find the Christmas spirit. Do you think the children can help?

From the moment you enter the doors of Elf Town, your family will experience an enchanting winter wonderland. Visit the entertainment area filled with games and activities, where parents can relax while children play and explore. Soak up the Christmas atmosphere and enjoy all the fun and festivities, be amused by the entertaining Elves, have a spin on the Christmas Carousel and collect a Santa hat from the reindeers. Children can enjoy face painting along with the many festive games. This is when your epic journey to see Santa begins!

Let our merry elves guide you on an exciting adventure through four floors of Elf Town and collect your official passport. Visit Icicles Frozen Sweet Shop made of real sweets and ice, and pick up a candy cane. Enter Elf Terrace – the village where the Elves live – here the children will meet Elfie Mc Skrinchy who will lead the way to Mrs Claus kitchen. Delight in decorating a Christmas cookie with the help of Mrs Claus, while parents can nibble on our delicious mince pies and enjoy a glass of mulled wine. See Santa’s snow train steam up and down the tracks. Observe the action in Mission Control and help the Elves plan Santa’s Christmas Eve route all around the world. Dance the night away with the disco Elves on the illuminated dance floor. Relax and enjoy story telling in the Christmas Den.

And of course the visit to Santa’s Grotto, which is guaranteed to bring a smile to everyone’s face. Each family will get a one on one meeting with Santa Claus, and we will have
a professional photographer on hand to capture all those magical moments. Children receive a special Elf Town coin from Santa himself and they can choose their own present from Santa’s Workshop, and there are tonnes of toys to choose from!

Elf Town Galway located in the Galway racecourse Ballybrit, launches Saturday
24th November and is open every Friday, Saturday and Sunday, until 23rd December – including the full week prior to Christmas. We are looking forward to welcoming all the families and children to a truly magical Christmas experience.
Tickets are selling fast so book now to avoid disappointment.
Book your tickets here
We offer discounts and private dining for corporate bookings or larger groups
contact us for more information.

There are so many magical surprises waiting for you!
Join us for festive fun and an unforgettable and unique family Christmas experience!

Meet Elfie Mc Skrinchy at Elf Town!2018-09-13T16:12:42+01:00